FAQ's
1. How long does shipping take?
Shipping times may vary depending on your location. Typically, orders are processed and shipped within 1-2 business days. Once shipped, you can expect your package to arrive within 5-7 business days. Please note that international orders may take longer to arrive due to customs clearance.
2. What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it. The item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. To initiate a return, please contact us at contact@yoloreply.com.
3. How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the courier's website.
4. Do you offer international shipping?
Yes, we offer international shipping to select countries. The availability and shipping rates will be calculated at checkout based on your location.
5. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.
6. Can I cancel or change my order?
If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, we are unable to make any changes.
7. What if my item arrives damaged or defective?
If your item arrives damaged or defective, please contact us immediately. We will evaluate the issue and make it right by offering a replacement or refund.
8. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity, please reach out to us at contact@yoloreply.com for more information.
9. Can I return a sale item or gift card?
Unfortunately, we do not accept returns on sale items or gift cards. All sale items and gift card purchases are final.
10. How can I contact customer support?
If you have any further questions or need assistance, please don't hesitate to contact our customer support team at contact@yoloreply.com. We are here to help!